Jira Service Management

{"xsrfToken":"01e0f321-a3d8-4a40-b7df-38d27a604f6d_b9d11731bd12ae0e547dbc69712b5b107a52574c_lout","branding":{"id":"15","key":"ncsd","name":"North Carolina Democratic Party Support","portalBaseUrl":"/servicedesk/customer/portal/15","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/15/21","theme":{"headerBGColor":"#2b3143","headerLinkColor":"#ffffff","headerLinkHoverColor":"#465066","headerLinkHoverBGColor":"#465066","headerBadgeColor":"#465066"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c0684753-0ef8-4a20-877d-f53d26686690/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDcyM2E3ZS0yN2ExLTQyYzYtODdjYy1kYWM4YjVkZGZjYTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMwNjg0NzUzLTBlZjgtNGEyMC04NzdkLWY1M2QyNjY4NjY5MCI6WyJyZWFkIl19LCJleHAiOjE2NTM3ODMzMzcsIm5iZiI6MTY1Mzc4MjczN30.8syveg3L9wXtNsGqM72XXOo1mybu1IA6KFx6_riSoiM&client=8d723a7e-27a1-42c6-87cc-dac8b5ddfca7&mode=fit","logoId":"c0684753-0ef8-4a20-877d-f53d26686690","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005779","helpCenterTitleColor":"#dc9432","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"15","key":"ncsd","projectId":10050,"serviceDeskId":15,"name":"North Carolina Democratic Party Support","description":"<p>Welcome! You can raise a North Carolina Democratic Party request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/15","onlyPortal":false,"reqTypes":[{"id":"142","name":"Zoom event schedule request","descriptionHtml":"","callToAction":"Zoom event schedule request","introHtml":"","icon":10632,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[28],"key":""},{"id":"147","name":"Question about using Spoke","descriptionHtml":"","callToAction":"Question about using Spoke","introHtml":"","icon":10630,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10630","groups":[],"key":""},{"id":"145","name":"Request a campaign Votebuilder committee","descriptionHtml":"","callToAction":"Request a campaign Votebuilder committee","introHtml":"","icon":10499,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[],"key":""},{"id":"143","name":"Request to be added to Slack","descriptionHtml":"","callToAction":"Request to be added to Slack","introHtml":"","icon":10631,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10631","groups":[28],"key":""},{"id":"144","name":"VoteBuilder export request (Updated)","descriptionHtml":"<h3><a name=\"Pleasevisitthissitehttps%3A%2F%2Fdocs.google.com%2Fdocument%2Fd%2F1aq6zLt5FzQUqoJnL4NQF7MbJ5SXKa8jWc9MA0cS6Cg%2FeditforthenewNCDPVotebuilderExportProcess\" target=\"_blank\"></a><a href=\"https://docs.google.com/document/d/1aq6zLt5FzQUqoJnL4NQF7MbJ5SXKa8jWc9MA0cS6C-g/edit\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Please visit this site</a> for the new NCDP Votebuilder Export Process</h3>","callToAction":"VoteBuilder export request (Updated)","introHtml":"","icon":10510,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10510","groups":[29],"key":""},{"id":"480","name":"Pheonix Request","descriptionHtml":"","callToAction":"Pheonix Request","introHtml":"","icon":10669,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10669","groups":[],"key":""},{"id":"479","name":"Request to be added to the NCDP Living Library","descriptionHtml":"","callToAction":"Request to be added to the NCDP Living Library","introHtml":"","icon":10482,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[31],"key":""},{"id":"152","name":"Question about using VoteBuilder","descriptionHtml":"<h4><a name=\"PleasecheckoutourVotebuilderguidehttps%3A%2F%2Fdocs.google.com%2Fdocument%2Fd%2F1hC9HRR1G9FQXDKscQ7KkZnewujiBJmYNIp3tKic%2Fedit%23heading%3Dh.s6yww9l4kynqfortips%2Ctricks%2CandFAQs\" target=\"_blank\"></a>Please check out our <a href=\"https://docs.google.com/document/d/1hC9HRR1G_9FQXDKscQ7KkZ_-newujiBJmYNIp3tKi_c/edit#heading=h.s6yww9l4kynq\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Votebuilder guide</a> for tips, tricks, and FAQs</h4>","callToAction":"Question about using VoteBuilder","introHtml":"","icon":10618,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10618","groups":[29],"key":""},{"id":"357","name":"Request a campaign Votebuilder committee","descriptionHtml":"","callToAction":"Request a campaign Votebuilder committee","introHtml":"","icon":10618,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10618","groups":[29],"key":""},{"id":"322","name":"Request to receive weekly wrap-up","descriptionHtml":"","callToAction":"Request to receive weekly wrap-up","introHtml":"<p>Use this form to receive the weekly wrap-up</p>","icon":10482,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[28],"key":""},{"id":"149","name":"Request a graphic for online engagement or printed materials","descriptionHtml":"","callToAction":"Request a graphic for online engagement or printed materials","introHtml":"<p>Need a graphic made for you? The NCDP Digital Department is here to help! Fill out this design request form to get started. Please allow the below lead time for the design requests you submit: Graphic for social: 5-6 days — Graphic for digital ads: 6-7 days — Event graphic: 5-6 days— Printed materials: 7+ days — Any files that are uploaded will be shared outside of the organization they belong to.</p>","icon":10509,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[30],"key":""},{"id":"291","name":"Request to be added to the press list","descriptionHtml":"","callToAction":"Request to be added to the press list","introHtml":"<p>Want to be added to the press list? Use this form!</p>","icon":10492,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[28],"key":""},{"id":"290","name":"Request to receive weekly content package","descriptionHtml":"","callToAction":"Request to receive weekly content package","introHtml":"<p>Want to receive weekly content package? Use this form</p>","icon":10482,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[30],"key":""},{"id":"288","name":"Request mobilize account","descriptionHtml":"","callToAction":"Request mobilize account","introHtml":"<p>Want to request a mobilize account for your organization? Use this form</p>","icon":10638,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[30],"key":""},{"id":"287","name":"Issue logging into Mobilize? ","descriptionHtml":"","callToAction":"Issue logging into Mobilize? ","introHtml":"","icon":10638,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[30],"key":""},{"id":"286","name":"Question About using Mobilize? ","descriptionHtml":"","callToAction":"Question About using Mobilize? ","introHtml":"<p>Have a question about using mobilize for your campaign? Use this form</p>","icon":10638,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[30],"key":""},{"id":"239","name":"Add survey question to VAN","descriptionHtml":"","callToAction":"Add survey question to VAN","introHtml":"<p>Need to add data from a survey question? Use this form</p>","icon":10561,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[29],"key":""},{"id":"148","name":"Request a Spoke Account","descriptionHtml":"","callToAction":"Request a Spoke Account","introHtml":"","icon":10494,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[],"key":""},{"id":"146","name":"Issue logging in to VoteBuilder","descriptionHtml":"<h3><a name=\"Pleasevisitthislinktotroubleshoothttps%3A%2F%2Fwww.ncdp.org%2Fwpcontent%2Fuploads%2F2022%2F05%2FNCDPVotebuilderLoginTroubleshootingGuide.pdfpriortousingthisform\" target=\"_blank\"></a>Please <a href=\"https://www.ncdp.org/wp-content/uploads/2022/05/NCDP-Votebuilder-Login-Troubleshooting-Guide.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">visit this link to troubleshoot</a> prior to using this form</h3>","callToAction":"Issue logging in to VoteBuilder","introHtml":"","icon":10494,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10494","groups":[29],"key":""},{"id":"150","name":"Guest speaker request","descriptionHtml":"","callToAction":"Guest speaker request","introHtml":"","icon":10491,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[31],"key":""},{"id":"151","name":"Party leader list request","descriptionHtml":"","callToAction":"Party leader list request","introHtml":"","icon":10483,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[31],"key":""},{"id":"153","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://staclabs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":31,"name":"Political / Party Affairs"},{"id":30,"name":"Digital"},{"id":29,"name":"VoteBuilder"},{"id":28,"name":"Other"}],"orderMapping":{"29":[239,152,146,144,357],"31":[479,151,150],"30":[290,288,287,286,149],"28":[322,291,143,142]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":15,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! 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